BT today announced their results for the quarter ending 31st March 2009 and for the year ending 31st March 2009. The overall BT Group results were poor and precipitated the announcement of a further 15,000 redundancies, as a result of “an unacceptable performance in BT Global Services”.
BT Retail revenue also declined by 3% to £2.1bn, as a result of a decline of 8% in calls and lines, partially offset by growth in revenue from BT Conferencing, BT Vision and mobility.
BT Broadband performance was stronger taking 42% market share of net additions according to BT’s figures, which was their best performance for 4 years. BT Broadband’s share of DSL and LLU broadband customers was 34%, with 4.8 million broadband customers by the end of the period.
BT’s net additions almost exactly match those delivered by TalkTalk last quarter, who in April reported net broadband additions for TalkTalk of 97,000.
BT also announced that their digital TV service BT Vision increased its customer base to 423,000 subscribers as at 31 March 2009. This is still less than 10% of all BT Broadband customers.
As a result of these latest figures BT Broadband remains the broadband market leader in the UK, followed by the newly created TalkTalk Group (following its acquisition of Tiscali) with about 4.3 million broadband customers; Virgin Media with circa 4 million broadband customers, Sky with just over 2 million broadband subscribers and Orange Broadband with about 1 million customers.